Standard of Living believes in simple-to-understand shipping polices when you shop with us. To help make your online shopping experience with us a pleasant one, we have included all the necessary details below.
ORDER PROCESSING TIME
All parcels will be delivered within 4-6 working days after order placement and successful payment.
Note: We do not process orders on weekends and Singapore public holidays.
All products are shipped directly from Singapore and Standard of Living ships all packages via Registered Mail for all local orders. For all international orders, parcels will be delivered with an international courier service, and couriers may vary for different locations.
TRACKING YOUR ORDER
Once order has been processed, an email will be sent, notifying you of the delivery status of your parcel, of which you may trace your parcel using the tracking number provided.
Please note that for international deliveries, there may be certain restrictions on tracking information details. You may be faced with a lack of detailed tracking information, knowing only general information such as parcel arrival at designated country only. Should you require further and more specific details regarding the status of your arrived parcel, you are advised to contact your local postal company using the provided tracking number.
Standard of Living does not offer self-collections for purchases made on www.standardofliving.com.sg
SHIPPING RATES WITHIN SINGAPORE
We offer free shipping for all Local orders.
Please note that once your order has been dispatched to the delivery service provider, Standard of Living will not be held responsible for any lost packages, unless we have on our part, made a mistake, such as writing an inaccurate address or fulfilling the wrong order.
For Singapore Local Delivery, in the event that there's a failed delivery due to incorrect shipping address provided by the customer, a re-delivery request fee of $6 is chargeable for such incident.
Note: Standard of Living may change the shipping rates at any time and we advise all customers to check our Shipping Information to review any changes made from time to time. Your continued use of this website shall constitute your consent to any changes.
INTERNATIONAL SHIPPING RATES
All international orders are shipped via SingPost Regular Air Mail with registered postage. We may also use another shipping carrier depending on order volume.
Note: Standard of Living will not be liable for additional delivery time, tariffs or taxes due at respective countries' customs.
THERE WILL NOT BE ANY SHIPMENT TO INDONESIA TILL FURTHER NOTICE.
For countries where Singapore Post Limited does not have a direct flight connection and requires mails or packages to be circulated via another flight route, the transit time is expected to be longer.